CONSIS – Privacy Policy

Last Updated: March 26, 2025

This Privacy Policy explains how CONSIS ("we", "us", or "our") collects, uses, and protects the personal information of users who access or use our websites, products, software, and services ("Services").

By using our Services, you agree to the practices described in this policy. If you are under 16, you must have consent from a parent or guardian to create a CONSIS account.

1. Information We Collect

• Account Information: Name, email address, and password when you create an account.
• Device & Usage Data: IP address, browser type, operating system, and interaction logs.
• Cookies & Analytics: We may use analytics tools (such as Google Analytics or Matomo) to understand usage. This is only done with your consent.
• Communication: Messages or support tickets you submit to us.

2. How We Use Your Information

• To operate and maintain your CONSIS account
• To deliver our Services and improve performance
• To personalize your experience and recommend relevant products
• o send service updates and announcements (marketing only if you consent)
• To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. We may share information with third parties only when:

• Required by law or legal process
• Necessary for processing transactions (e.g., Stripe, PayPal, in the future)
• Working with trusted service providers under strict confidentiality

4. Cookies & Tracking

We use cookies and similar technologies to improve site functionality and analyze usage. Non-essential cookies are only activated with your consent.

5. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law.

6. Security

We use industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR)

If you are located in the EU, you have the right to:

• Access, correct, or delete your personal data
• Request data portability
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority (in Czech Republic: ÚOOÚ)

8. International Data

Data may be stored on servers in the European Union. Currently, we host on Contabo servers in Germany. We ensure appropriate safeguards for cross-border transfers if required.

9. Children's Privacy

CONSIS does not knowingly collect personal data from children under 13. If you are under 16 in the EU, parental consent is required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or via email.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: support@consis.io
• Website: www.consis.io